The following conditions apply to every contractual relationship with us.

In commercial business transactions, the conditions also apply to contracts concluded in the future, without the need for separate reference to their validity.

We do not recognize any conflicting conditions of the client.

All orders and agreements must be in writing, which is also guaranteed in text form (fax or email). Verbal agreements require our written confirmation.

The client acknowledges our copyrights to all training documents, scripts, profiling, e-coaching, e-training, etc. as well as our trademark rights.

Any reproduction and/or distribution of the works and documents as well as their passing on to third parties requires our written consent. The client is obliged to treat the documents and data provided to him or otherwise made known to him in the course of executing the order confidentially. The obligation of confidentiality continues even after the contractual relationship has ended. This does not apply to generally known information and data.

If we coach the client’s employees or carry out employee profiling as part of the order, the client guarantees that its employees agree to the profiling etc. and that any existing rights of works constitution bodies – in particular the works council, speaker committee – are protected and through our activities not be injured. The client releases us from any claims of employees and other third parties.

We collect and process your personal data in compliance with all legal requirements. Information on data protection can be found at: Privacy Policy.

If the client provides us with documents and/or data as part of executing the order, we will treat these confidentially during and after the end of the contract. This also applies to other business-relevant processes and other data and circumstances of the client that become known to us in the course of executing the contract.

Agreed appointments must be adhered to exactly. This applies in particular to lecture slots and telephone/online coaching appointments. If we are unable to provide our services on time for reasons of force majeure (illness, accident, other circumstances for which we are not responsible), we will inform the client immediately. The client is then obliged to give us a reasonable grace period for fulfillment. If this cannot be adhered to, the client is entitled to withdraw from the contract to the exclusion of any claims for damages. The grace period must be at least 12 weeks. In the event of culpable failure to fulfill the contract on time (default), the statutory provisions apply.

If our service includes a lecture event, the client is prohibited from selling tickets commercially or requires our written consent in order to avoid confusion with Wings Academy’s live shows. In the event of violations, the proceeds from the ticket sale must be returned to us. We reserve the right to assert further claims for damages.

The prices stated on our website apply. These prices are net prices and increase by the statutory VAT. Profiling and other deliveries and services individually tailored to the needs of the client are only provided against advance payment. Delivery and service periods begin as soon as payment has finally been credited to our account. There is also an obligation to pay in advance for the delivery of books that have been dedicated at the request of the client. In the event of payment in installments, we will automatically demand the full amount if default occurs repeatedly. The customer agrees to receive invoices electronically. Electronic invoices are sent to the customer by email in PDF format.

Verträge mit dem Auftraggeber, die eine dauernde Leistung zum Gegenstand haben, können unter Einhaltung einer Frist von einem Monat zum Monatsende gekündigt werden. Noch nicht abgerufene Leistungen sind mit dem angegebenen Prozentsatz des Gesamtpreises zu vergüten.
Sagt der Auftraggeber vereinbarte Termine ab, so gelten folgende Regelungen:

• Kündigung: Kostenpauschale in Höhe von 25 % des vereinbarten Nettoentgelts.
• Kündigung | Rücktritt kürzer als vier Wochen vor dem Termin: 50 % des vereinbarten Nettoentgelts (Aufwendungspauschalen, Spesen, etc. fallen nicht an).
• Kündigung | Rücktritt kürzer als eine Woche vor dem Termin: 90 % des vereinbarten Nettoentgelts (Aufwendungspauschalen, Spesen, etc. fallen nicht an).

Falls es uns möglich ist, den Termin anderweitig zu besetzen, wird eine Kosten­pauschale in Höhe von 25 % des vereinbarten Nettoentgelts berechnet.
Dem Auftraggeber steht der Nachweis frei, dass der uns entstandene Ausfall oder Schaden geringer ist als die oben genannten Pauschalen.

If the client uses our services in the exercise of his business activities, we are not liable for the slightly negligent violation of insignificant contractual obligations. Our liability for consequential damage caused by defects is excluded except in cases of intent, gross negligence or breach of essential contractual obligations. To the extent that we are liable for consequential damage due to defects, liability is limited to foreseeable damage that is not attributable to extraordinary circumstances.
The claim for damages in the event of a breach of essential contractual obligations is also limited to the foreseeable damage that is typical for the contract, provided that the breach of this essential contractual obligation was not caused intentionally or through gross negligence.
A limitation of liability does not apply if we are liable due to injury to the client’s life, body or health.

If the client does not operate as a business, we are liable in accordance with the statutory provisions, although liability for slightly negligent violations of insignificant contractual obligations is also excluded.

In all cases, the burden of proof for the facts justifying a limitation or exclusion of liability lies with us.

Location independent / worldwide. Travel or travel costs are taken into account in the invoice (if applicable).

Austrian law applies to the contractual relationships between the client and us. If the client is a merchant or a special fund under public law, the place of jurisdiction is Vienna.

The offers on our homepage should not be viewed as an offer to conclude a contract. Rather, it is you who, through your registration, legally makes us an offer to “conclude a contract”. Please note that the contract can only become effective if you provide all of your real data when registering.

Your registration also means that you agree to the validity of these conditions.

We will simply confirm your registration in the first step. This does not mean that a contractual relationship has been concluded between us. Only when we send you the access data is the contract final and binding for both parties.

Wings’s Academy offers you online seminars that contain videos, exercises, tests, downloads and much more. The scope in detail results from your registration.

You acquire a so-called lifelong membership from us, which means that you can use our offer as long as we operate the academy. So that you can be sure that we won’t give up on the Academy overnight, we guarantee you the offer for at least a period of three months, starting with your Academy membership. This Academy membership begins the moment we send you your usage access.

We guarantee that we will offer the services you booked when you registered. The exact timing is our sole responsibility – you cannot demand specific services at specific times.

We will do everything technically possible to make the courses available without any disruptions. Basically, we provide the service online 24/7 – around the clock. If this is not possible for technical reasons, we will inform you in good time – usually at least 2 hours in advance. In addition, your lifelong membership ensures that you can complete the entire program.

Like every provider of online seminars, coaching, etc., we have the copyright to all content published in the Online Academy. Of course, this also applies to the videos, exercises, tests and downloads. We reserve all intellectual property rights in this material, which means that you may not use the content we publish, including videos, exercises, tests and downloads, without our prior written consent.

In particular, it is not permitted to distribute the content, include it in data processing media, reproduce it or make it accessible to third parties. This applies not only to the content as a whole, but also to parts of it.

We allow exceptions for business customers, whereby only internal business use is possible, but not business use for the purpose of making a profit (commercial use).

We will treat your data and other communication with you as part of our collaboration with absolute confidentiality. We only have to process data to the extent that this is necessary to fulfill the business purpose. We hereby inform you of this in accordance with Section 33 BDSG.

By registering, you also undertake to treat all information and documents that you obtain while using the Online Academy with absolute confidentiality in the long term and not to disclose it to third parties.

We are entitled to exclude you from access to the Online Academy if there is an important reason for this. An important reason exists in particular if you

used the content in an unlawful manner – e.g. also in violation of our copyrights and other intellectual property rights
do not follow our security instructions, even though we have asked you to do so and have informed you of termination in the event of further violations
used the content in an immoral manner or
You stalk other participants, post rude comments, etc., violating our Community Guidelines. Here, too, before permanently blocking access, we will ask you to stop the behavior in question and to threaten you with termination of the contractual relationship in the event of further violations (“warning”).

If you are a consumer, you have the right to revoke your registration.

A consumer is any natural person who concludes a legal transaction for purposes that cannot predominantly be attributed to their commercial or independent professional activity, see Section 13 of the German Civil Code (BGB).

You have the right to cancel this contract within 14 days without giving reasons. The objection period is 14 days from the conclusion of the contract. To exercise your right of withdrawal, you must contact us at:

Wings Academy ❘  Ullmannstrasse 7/13 –  1150 Vienna | Austria
or
support@wings-academy.eu

inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). If you make use of this option, we will immediately send you confirmation (e.g. by email) of receipt of such a revocation. In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you revoke this contract, you must repay all payments that we have received from you immediately and at the latest within 14 days from the day on which we received notification of your revocation of this contract. For the repayment, we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you. Under no circumstances will you be charged any fees for this repayment.

End of revocation

We inform you that we do not participate in online dispute resolution options.