In-flight duties for cabin crew can vary based on factors such as flight duration and team size. However, typical procedures encompass several checks and tasks.

Before the flight:
– Crew attend a pre-flight briefing to receive their assigned positions.
– Details and schedules for the flight are provided.
– Special passenger requirements, such as meal requests, accessibility needs, VIPs, infants needing seats, and other considerations, are communicated to the crew.

Pre-flight duties for cabin crew entail:
– Conducting safety equipment checks.
– Ensuring the aircraft is clean and orderly.
– Verifying the presence of required refreshments, including special dietary items.
– Loading relevant landing cards.
– Checking and restocking first aid equipment as needed.

On Board / During the Flight:
– Welcoming passengers, assisting with luggage, and ensuring seats are secured.
– Keeping walkways and exits clear throughout the flight.
– Resolving seating issues diplomatically before takeoff.
– Instructing passengers on safety procedures and checking seat belts.
– Securing galley equipment pre-takeoff.
– Making clear announcements and updating passengers on any delays.
– Being visible and available for passenger inquiries during the flight.
– Providing timely professional service including meal and refreshment service.
– Handling duty-free sales and informing passengers of restrictions.
– Administering first aid discreetly and professionally when required.
– Ensuring safe disembarkation and checking for left belongings.
– Completing necessary paperwork and logging flight incidents.
– Collaborating with ground staff for smooth operations.

Effective communication and a positive attitude contribute to passenger satisfaction, fostering loyalty. Each shift is an opportunity to showcase excellent customer service skills.