With this data protection declaration, as the person responsible, we inform you about the type, scope and purpose of the processing of your personal data within our online offering and the associated services.

Definitions

This privacy policy is based on terminologies used by the European legislator for the enactment of the General Data Protection Regulation (GDPR). To ensure the comprehensibility of this statement, we provide explanations of the terms used below. Whenever references to legal regulations are made without specifying the respective law, the GDPR is implied.

1. Personal Data

“Personal data” refers to any information relating to an identified or identifiable natural person (hereinafter referred to as the “data subject”); an identifiable person is one who can be identified, directly or indirectly, particularly by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more specific factors that express the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

2. Controller

“Controller” is the natural or legal person, authority, agency, or other body that alone or jointly with others determines the purposes and means of processing personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for their nomination may be provided for by Union or Member State law.

3. Processing

“Processing” encompasses any operation or set of operations performed on personal data, whether or not by automated means, such as collecting, recording, organizing, structuring, storing, adapting or altering, retrieving, consulting, using, disclosing by transmission, dissemination, or otherwise making available, aligning or combining, restricting, erasing, or destroying.

4. Third Party

“Third party” refers to a natural or legal person, public authority, agency, or body other than the data subject, the controller, the processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

5. Consent

“Consent” means any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which they, by a statement or by a clear affirmative action, signify agreement to the processing of personal data relating to them.

6. Profiling

“Profiling” constitutes any form of automated processing of personal data to evaluate certain personal aspects relating to a natural person, particularly to analyze or predict aspects concerning work performance, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.

Contact details of the person responsible for processing and the data protection officer

Person responsible for processing:

Constantin Bobic
Ullmannstrasse 7/13
AT-1150 Wien

Mobile: +43 681 8124 6956
E-Mail: suppoort@wings-academy.eu

Type and scope of processing personal data

We generally process your personal data only to the extent necessary for providing this website and our services. Data processing occurs only when permitted by legal regulations. If you give consent, processing beyond this scope is also possible.

1. Visiting our Website

When you visit our website, information is automatically sent to our website server by the browser you use. The following information is temporarily stored in log files:

  • Date and time of accessing the website
  • Your Internet Protocol (IP) address
  • Internet service provider of the accessing system
  • Browser type and operating system used
  • Websites from which you accessed our website
  • Websites your system accessed through our website

The legal basis for storing data and log files is Article 6(1)(f) of the GDPR. Data processing ensures the functionality of our website. Additionally, this data is used for the technical optimization, security, and stability of our information technology systems. We do not use this data for marketing purposes or to draw conclusions about your identity.

Personal data is deleted once it’s no longer necessary for the purpose of its collection. Data stored in log files is deleted no later than seven days after storage. If further storage occurs, your IP address will be deleted or anonymized. Processing this data in log files is essential for providing the website, so there is no option to object to this.

When you visit our website, we process additional personal data by employing certain analytical services. Further explanations are provided in section IV of this statement.

2. Contacting Us

If you get in touch with us (e.g., via email, contact form, phone, or social media), your personal data will be processed to handle the contact request and its execution. The legal basis for processing the transmitted data is Article 6(1)(b) of the GDPR. We delete this data once it’s no longer necessary for the purpose of its collection, typically when the respective conversation with you is concluded. The conversation ends when the relevant matter is definitively resolved. Otherwise, statutory retention periods apply. There is no disclosure of this data to third parties.

Newsletter

You can subscribe to a free newsletter on our website at any time, meaning you agree to receive the newsletter. To order our newsletter, you can use the Double-Opt-In procedure. This procedure involves receiving an email after signing up, requesting your confirmation of the subscription. This step is necessary to prevent anyone from signing up with a different email address. We log this registration to demonstrate the registration process according to legal requirements and to prevent misuse. For this purpose, we process the registration and confirmation time and your IP address. Additionally, your personal data from the input form will be transmitted to us upon registration. Providing an email address is sufficient to subscribe to the newsletter. Optionally, you can provide your first and last name, as well as your salutation. These details are necessary to address you personally in the newsletter. Your personal data will be stored as long as you have subscribed to the newsletter. Generally, this data is not shared with third parties and is exclusively used for newsletter delivery. However, we reserve the right to utilize professional service providers for the dispatch and management of our newsletter. These service providers may also receive your data but only if they, as data processors, guarantee compliance with the legal requirements of the GDPR and have entered into an agreement for contract data processing with us. If you have consented, we will use your email address to regularly send you our newsletter. The legal basis is Article 6(1)(a) of the GDPR.

You can unsubscribe from our newsletter at any time, thereby revoking your consent to receive it. You can unsubscribe from the newsletter using a link at the bottom of each newsletter.

Cookies und Tracking

1. Use of Cookies

On our website, we use what are known as cookies. These are small text files that are automatically stored in the internet browser or by the internet browser on your device (e.g., computer, tablet, smartphone, etc.) when you visit our website. These cookies contain characteristic strings that allow for the unique identification of the internet browser upon revisiting the website.

We use cookies to make our website more user-friendly. These cookies enable us to automatically recognize, upon a revisit to our site, that you have previously been here, for example, as a logged-in user. These cookies are automatically deleted after a defined period. The data processed for these purposes is necessary under Article 6(1)(f) of the GDPR to protect our legitimate interests as well as those of third parties.

You can prevent the setting of cookies by our website at any time by adjusting the settings of the internet browser you use and thereby permanently object to the setting of cookies. Moreover, already set cookies can be deleted at any time using an internet browser or other software programs. This is possible in all commonly used internet browsers. However, if you deactivate the setting of cookies in the internet browser used, some functions of our website may not be fully available.

2. Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA; hereinafter referred to as “Google”). Google Analytics uses “cookies,” which are text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

If IP anonymization is activated on this website, your IP address will be truncated within member states of the European Union or other parties to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide further services related to website usage and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

The legal basis for the use of Google Analytics is Article 6(1)(f) of the GDPR. You can prevent the storage of cookies by adjusting your browser software settings; however, please note that in this case, you may not be able to fully use all functions of this website. Additionally, you can prevent Google from collecting and processing data generated by the cookie related to your use of the website (including your IP address) by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

Further information on data protection related to Google Analytics can be found in the Google Analytics help section at the following link: https://support.google.com/analytics/answer/6004245?hl=en.

3. Google AdWords

Our website uses Google AdWords, an online advertising program provided by Google Inc., which utilizes conversion tracking. It enables ads to be placed in Google search results and the Google advertising network. Google AdWords allows an advertiser to define specific keywords beforehand, ensuring that an ad is only displayed in Google search results when a user retrieves a keyword-relevant search result using the search engine. In the Google advertising network, ads are distributed on topic-relevant websites using an automatic algorithm and adhering to the previously established keywords.

If you click on an ad served by Google or reach our website through a Google ad, a so-called conversion cookie is stored on your computer. These cookies expire after 30 days and are not used for personal user identification. If you visit certain pages of this website and the cookie has not yet expired, Google and we can recognize that you clicked the ad and were redirected to our website, but we cannot identify who you are. The conversion cookie also tracks whether specific subpages of our website were accessed. Each Google AdWords customer receives a different cookie. These cookies cannot be tracked across the websites of AdWords customers. The information obtained via the conversion cookie is used to create anonymized conversion statistics for AdWords customers. No information is collected that allows users to be personally identified.

If you do not wish to participate in tracking, you can prevent the setting of cookies, as described above, at any time by adjusting your browser settings and also delete previously set cookies. Furthermore, you can opt-out of interest-based advertising by Google at any time by visiting Google’s settings page at www.google.com/settings/ads and adjusting your preferences there.

The storage of “conversion cookies” and the use of Google AdWords are based on Article 6(1)(f) of the GDPR. We have a legitimate interest in analyzing user behavior to optimize our information/service/product offerings and our advertising, for example, by displaying interest-related advertisements on third-party websites and in the search results of the Google search engine.

4. Other Google Marketing Services

We utilize additional marketing and remarketing services provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, United States) referred to hereinafter as “Google Marketing Services” and the company itself as “Google” to optimize our advertisements and marketing measures. The Google Marketing Services enable the display of advertisements tailored to website visitors that potentially match their interests. To achieve this, when visiting our and other websites where Google Marketing Services are active, embedded (invisible) graphics or other code referred to collectively as “web beacons” are called. As a result, a cookie is placed on your device. These cookies may come from various domains, including google.com, googlesyndication.com, googleadservices.com, admeld.com, doubleclick.net, or invitemedia.com. They store which websites the user has visited, which content they are interested in, and which offers they have clicked on. Additionally, technical information about the browser and operating system, referring websites, visit times, further details about website usage, and users’ IP addresses are recorded. Google may associate the aforementioned information with similar data obtained from other sources, which is why users might see interest-based ads tailored to them when visiting other websites based on their interests. However, the IP address is truncated within member states of the European Union or other parties to the Agreement on the European Economic Area and only transferred to a Google server in the USA in exceptional cases, where it is also truncated. Under no circumstances is the IP address merged with your data within other Google offerings. User data, including yours, is processed strictly in a pseudonymous manner within the framework of Google Marketing Services. This means that Google does not store or process users’ names or other personal data. Instead, relevant data is managed solely within pseudonymous user profiles. Consequently, the association is made only at the cookie owner’s level and independent of the identification of a specific individual, except if the respective user has explicitly allowed Google to process their data without pseudonymization. The information collected about users via Google Marketing Services is transmitted to Google and stored on Google’s servers in the USA.

For further information about the use of data for marketing purposes by Google, please refer to Google’s information at https://www.google.com/policies/technologies/ads

Social Media

Within our website, we utilize Social Plugins (hereinafter referred to as “Plugins”) from social networks (such as Facebook, Instagram, or Twitter). Plugins are software modules that can be integrated unchanged into our website as buttons (hereinafter: “buttons”) to enable an automated data exchange between our website and the social networks according to their policies. We have no influence over the type and scope of the data transmitted or its subsequent processing.

We use these Plugins to increase our visibility, enhance the attractiveness of our website and other online services, and communicate with customers, prospects, and users. The legal basis for processing personal data is Article 6(1)(f) of the GDPR. The underlying purpose is also considered a legitimate interest within the meaning of the GDPR.

The responsibility for the data’s privacy-compliant handling lies with the respective provider of the Plugins.

Facebook

We use Plugins provided by Facebook (Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland; hereinafter referred to as “Facebook”). An overview of Facebook Plugins can be found at: https://developers.facebook.com/docs/plugins/. There, the appearance of the Facebook Plugins can also be viewed. They usually contain the common Facebook logo (white “f” on a blue tile), can be recognized by the terms “Like” or “Like” or consist of a stylized “thumbs-up” sign.
When you visit a page of our online presence that contains such a Plugin, your browser establishes a direct connection to Facebook’s servers in the USA. Facebook receives information that your browser has accessed the respective page of our website, even if you do not have a Facebook account or are not logged into Facebook at the time of visiting our website. This information, including your IP address, is transmitted by your browser directly to a server of Facebook and processed there. If you are logged into Facebook, Facebook can directly associate your visit to our website with your Facebook account.
If you click the Facebook button, this information is also transmitted directly to Facebook’s server and processed there. The information is also published on Facebook’s website.

If you do not want Facebook to collect and process your data via our website, you must log out of Facebook before using our website and delete the corresponding cookies through your browser (see also above section IV. 1).

For the purpose and scope of data collection, further processing and use of data by Facebook, as well as your related rights and privacy settings, please refer to Facebook’s privacy policy: (https://www.facebook.com/about/privacy/)
Further settings and objections regarding the use of data for advertising purposes can be made within the Facebook profile settings: https://facebook.com/settings?tab=ads

Instagram

We use Plugins provided by Instagram, which is part of Facebook (Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland; hereinafter referred to as “Instagram” in the context of Instagram Plugins). These Plugins are identified by an Instagram logo, for example, in the form of an “Instagram camera”.
When you visit a page of our website that contains such a Plugin, your browser establishes a direct connection to Instagram’s servers. The content of the Plugin is transmitted directly to your browser by Instagram and integrated into our website. At the same time, Instagram receives information that your browser has accessed the respective page of our website. This applies even if you do not have an Instagram profile or are not logged into Instagram at the time of visiting our website.

This information, along with your IP address, is directly transmitted by your browser to a server of Instagram in the USA and processed there. If you are logged into Instagram at the time of visiting our website, Instagram can associate your visit to our website with your Instagram account. If you click an “Instagram” button, this information is also transmitted directly to an Instagram server and processed there. Additionally, this information is published on your Instagram account.

If you do not want Instagram to directly associate the data collected via our website with your Instagram account, you must log out of Instagram before visiting our website and delete the corresponding cookies (see also above section IV. 1).
For more information about the purpose and scope of data collection, further processing, and use of data, as well as your rights and options to protect your data, please refer to Instagram’s privacy policy: (https://help.instagram.com/155833707900388).

Twitter / X

We use Plugins of the Twitter service on our website, provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA (hereinafter referred to as “Twitter”). The corresponding Plugins can be recognized on our website by icons depicting a stylized bird.
When you visit a page of our website that contains such a Plugin, your browser establishes a direct connection to Twitter’s servers in the USA. Twitter receives information that your browser has accessed the respective page of our website, even if you do not have a Twitter account or are not logged into Twitter at the time of visiting our website. This information, including your IP address, is transmitted by your browser directly to a server of Twitter and processed there. If you are logged into Twitter, Twitter can directly associate your visit to our website with your Twitter account.

If you click the Twitter button, this information is also transmitted directly to Twitter’s server and processed there.
If you do not want Twitter to associate the data collected via our website with your Twitter account, you must log out of Twitter before visiting our website. If you interact with the plugins, for example, by clicking the “Tweet” button or leaving a comment, the corresponding information is also directly transmitted to a Twitter server and stored there. The information is also published on Twitter and displayed to your followers. For the purpose and scope of data collection, further processing, and use of data by Twitter, please refer to Twitter’s privacy policy (http://twitter.com/privacy). There, you will also find options and settings to protect your privacy.

Our Social Media Offers and Integration of Other Third-Party Services

We are also present on social networks and other virtual platforms to communicate with customers, prospects, and users and showcase our services. When accessing these networks and virtual platforms, their terms and, especially, their privacy principles apply. This is particularly important when you access our social network appearances and other platforms by clicking corresponding links on our website.
Unless otherwise regulated in our privacy policy, we process your personal data provided to us via social networks and virtual platforms within the scope of our communication, for example, by sending messages to us, to handle your inquiries. The legal basis for processing the transmitted data is Article 6(1)(b) of the GDPR.
Additionally, we use third-party offers within our website to optimize our online presence by integrating content and services, such as videos or fonts, into our website (hereinafter collectively referred to as “Services”). This integration requires the providers of these Services to process your IP address. As this cannot be technically prevented, processing the IP address is necessary for using and implementing the Services. We always strive to use only those Services where the respective providers process the IP address solely for the immediate provision of the Services. Third-party providers may also use so-called pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. Through these “web beacons,” various information, such as visits to our website, can be analyzed and evaluated. Information can also be stored on your end device in pseudonymized form, using cookies, containing technical information about your browser and operating system, linked websites, visit time, and other details regarding the use of our website. The legal basis for processing the transmitted data is Article 6(1)(f) of the GDPR. The Services used might include:

YouTube

Integration of videos on the “YouTube” platform provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The privacy policy of this third-party provider can be found at https://www.google.com/policies/privacy/. Information on restricting/deactivating information transfer/advertising is accessible at https://adssettings.google.com/authenticated.

VIMEO

We use the provider Vimeo to integrate videos on our websites. When you visit internet pages of this website that are equipped with a Vimeo plugin, a connection to Vimeo’s servers is established, and the plugin is displayed on the internet page by notifying your browser. This informs the Vimeo server which of our internet pages you have visited. If you are logged into Vimeo as a member, Vimeo assigns this information to your personal user account on these platforms. When using these plugins, such as clicking/starting a video button or sending a comment, this information may be associated with your Vimeo user account, which can be prevented only by logging out before using the plugins.
Information regarding data collection and use by the aforementioned platform or plugins can be found in the privacy policy: http://vimeo.com/privacy by Vimeo.

Google Maps

Integration of maps from the “Google Maps” service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. The privacy policy of this third party can be found at https://www.google.com/policies/privacy/. Information about limiting/deactivating information transfer/advertising is available at https://adssettings.google.com/authenticated.

Google Fonts

Integration of fonts from the provider Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (see https://www.google.com/fonts). The privacy policy of this third party can be found at https://www.google.com/policies/privacy/. Information about limiting/deactivating information transfer/advertising is available at https://adssettings.google.com/authenticated.

Your Rights

When your personal data is processed, you are considered a data subject within the meaning of the GDPR. Consequently, you have the following rights against the controller:

1. Right to information

As a data subject, you have the right to request confirmation from the controller as to whether personal data concerning you is being processed. If this is the case, you have the right to access this personal data (Art. 15 GDPR). You can request information on the following:

  • The purposes for which the personal data are being processed.
  • The categories of personal data being processed.
  • The recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed.
  • Where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period.
  • The existence of the right to rectification or erasure of personal data concerning you or restriction of processing by the controller or the right to object to such processing.
  • The right to lodge a complaint with a supervisory authority.
  • If the personal data are not collected from the data subject, any available information regarding the data’s source.
  • The existence of automated decision-making, including profiling under Article 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

Furthermore, you have the right to know whether the personal data concerning you are being transferred to a third country or to an international organization. In this context, you can request to be informed about the appropriate safeguards pursuant to Article 46 GDPR concerning the transfer.

2. Right to rectification

As a data subject, you have the right to request the controller to rectify inaccurate personal data concerning you without undue delay. Considering the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement (Art. 16 GDPR).

3. Right to erasure

As a data subject, you generally have the right to request the controller to erase personal data concerning you without undue delay if one of the following grounds applies:

  • The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
  • The data subject withdraws consent on which the processing is based according to Article 6(1)(a) or Article 9(2)(a) GDPR, and there is no other legal ground for the processing.
  • The data subject objects to the processing pursuant to Article 21(1) GDPR, and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) GDPR.
  • The personal data have been unlawfully processed.
  • The erasure of personal data is required to comply with a legal obligation under Union or Member State law to which the controller is subject.
  • The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) GDPR.

If the controller has made the personal data concerning you public and is obligated to erase the data, taking into account available technology and the cost of implementation, they shall take reasonable steps, including technical measures, to inform controllers processing the personal data that you, as the data subject, have requested the erasure of any links to, or copies or replications of, such personal data.

The right to erasure does not apply if the processing is necessary:

  • For exercising the right of freedom of expression and information.
  • For compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
  • For reasons of public interest in the area of public health as defined in Article 9(2)(h) and (i) and Article 9(3) GDPR.
  • For archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes in accordance with Article 89(1) GDPR, insofar as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
  • For the establishment, exercise, or defense of legal claims.

4. Right to restriction of processing

You have the right to request the controller to restrict the processing if one of the following conditions applies:

  • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
  • The processing is unlawful, and the data subject opposes the erasure of the personal data and requests the restriction of their use instead.
  • The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise, or defense of legal claims, or
  • The data subject has objected to processing pursuant to Article 21(1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

If processing has been restricted, such personal data, except for storage, shall only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. If you have obtained restriction of processing, you shall be informed by the controller before the restriction of processing is lifted.

5. Right to object

As a data subject, you have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Article 6(1)(e) or (f) GDPR, including profiling based on those provisions.
The controller shall no longer process the personal data unless they demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject or for the establishment, exercise, or defense of legal claims.
Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.
If you wish to exercise your right to object, a message to our Data Protection Officer (contact details see section II) is sufficient.
Furthermore, in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you have the possibility to exercise your right to object by automated means using technical specifications.

6. Right to withdraw consent under data protection law

You have the right to withdraw your data protection consent at any time with effect for the future. The withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.

7. Right to information

Where the data subject has exercised the right to rectification, erasure, or restriction of processing, the controller shall communicate any rectification or erasure of personal data or restriction of processing to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves disproportionate effort. The data subject has the right to be informed about these recipients vis-à-vis the controller.

8. Right to data portability

You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used, and machine-readable format. You also have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:

The processing is based on consent pursuant to Article 6(1)(a) or Article 9(2)(a) or on a contract pursuant to Article 6(1)(b), and
The processing is carried out by automated means.

In exercising this right, you also have the right to have the personal data transmitted directly from one controller to another, where technically feasible.
The right to data portability does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

9. Automated individual decision-making, including profiling

You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you.

This does not apply if the decision:

  • Is necessary for entering into or performance of a contract between the data subject and the controller,
  • Is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests or
  • Is based on the data subject’s explicit consent.

In the cases referred to in (a.) and (b.), the controller shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express one’s point of view, and to contest the decision.

10. Right to lodge a complaint

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement if you consider that the processing of personal data relating to you violates this Regulation.

The supervisory authority with which the complaint has been lodged shall inform the complainant about the progress and the outcome of the complaint, including the possibility of a judicial remedy pursuant to Article 78 GDPR.

Data Safety

We use technical and organizational measures to ensure that your personal data is protected as completely as possible. However, Internet-based data transmissions can generally have security gaps, so no one can guarantee absolute protection. For this reason, you are free to transmit personal data to us by alternative means, for example by post or telephone.